AUTOMATIC RENEWAL AND CANCELLATION OF SUBSCRIPTION POLICY 

Last Updated: January 28, 2025. 

We offer our customers a subscription option that is an automatic, recurring subscription to our products in a frequency, quantity, and variety of your choosing based on the options available (each a “Subscription”). You can find specific details regarding your Subscription by logging into the customer portal and accessing the “Subscriptions” page or by emailing us at support@oatsovernight.com with your order number(s) and email address. 

By purchasing a Subscription, you acknowledge and agree that PAYMENTS ARE CHARGED ON THE DAY YOU SIGN UP FOR THE SUBSCRIPTION, OR SUCH OTHER DATE AS ELECTED BY YOU AFTER YOUR FIRST SUBSCRIPTION, AND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A MONTHLY BASIS OR ON ANOTHER INTERVAL ELECTED BY YOU AFTER YOUR FIRST SUBSCRIPTION. YOUR SUBSCRIPTION WILL CONTINUE INDEFINITELY UNTIL CANCELLED BY YOU OR TERMINATED BY US IN ACCORDANCE WITH THESE TERMS.

You further acknowledge and agree that your Subscription has an initial and recurring fee (“Subscription Fee”), which shall be determined by the quote accepted by and provided to you when you purchase a Subscription. By purchasing a Subscription, you accept responsibility for, and agree to pay, all Subscription Fees, plus any applicable shipping or tax, prior to cancellation of your Subscription. You affirmatively and expressly authorize us to charge your payment provider when your Subscription begins, and again at the beginning of any subsequent renewal term. If your payment details change, your card provider may provide us with the updated payment details. We reserve the right to use these updated details for future charges in order to help prevent any interruption to the delivery of the Service.  

Upon renewal of your Subscription, if your payment method fails, we may either terminate or suspend your Subscription and continue to attempt to charge your payment provider until payment is received (upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received). 

The specific dollar amount charged for repeat deliveries may differ from the amount charged for the initial Subscription order or other repeat deliveries if coupon or promo codes are used or if prices are updated by us.  

If the regular price to renew your Subscription increases, or any terms regarding the automatic renewal or your Subscription changes, we will notify you of any such increase or change in writing between seven (7) days and thirty (30) days prior to the commencement of the next renewal term to or in which the increase or change applies.  

If applicable, you will be provided with an annual reminder that discloses the product(s) to which the automatic renewal or subscription applies, the frequency and amount of charges, and the means to cancel. If your subscription is bi-monthly or quarterly, you will also be provided with reminders no fewer than thirty (30) days and no more than forty-five (45) days prior to the date of renewal. These reminders will disclose that the subscription will renew, the date of renewal, and how to cancel.

YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE IT RENEWS TO AVOID INCURRING A SUBSCRIPTION FEE FOR THE NEXT RENEWAL TERM. You may cancel your Subscription at any time. The account will remain active, but you will not be charged for the next renewal term unless you purchase another Subscription.  In order to cancel your account, please email support@oatsovernight.com and note that you would like to cancel your account.   

IF YOU WANT TO CANCEL YOUR SUBSCRIPTION, please log in to the customer portal, go to the “Subscriptions” page here, and select the Subscription you would like to cancel. You may also contact us at support@oatsovernight.com. If you choose to cancel your Subscription prior to the next renewal period, we will immediately terminate your Subscription and will not charge your payment provider for the subsequent renewal period. You may also update the date for your next delivery or skip an upcoming delivery - you will not be charged for skipped deliveries. 

You agree that we may either terminate or suspend your Subscription for any reason at any time in our sole discretion. You will not be responsible for payment of any Subscription terminated or suspended by us. 

If you have any questions about automatic renewal, your Subscription, or our cancellation procedures, please contact us at support@oatsovernight.com.